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Frequently Asked Questions
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Find answers to the most common questions about IUNGO
What is IUNGO?
Who are Guests and Hosts?
What is a Connect?
How do I start using IUNGO?
How do I become a Host?
Is there an age requirement?
How do I start a Connect?
Can Hosts reject Connect requests?
What are I-Units?
What is the value of 1 I-Unit?
How do I buy I-Units?
How is Connect pricing calculated?
What is the current minimum Host rate and IUNGO platform fee?
Can Hosts choose their own rates?
How long does a Connect last?
Can I end a Connect early?
What happens if a Host does not answer?
Can I book a Host in advance?
How do Hosts get paid?
When are payouts processed?
Are there payout fees?
Can payouts be delayed?
Can wallets be frozen or restricted?
Does IUNGO record Connects?
What metadata may be processed?
Can I record my own Connect?
How can I stay safe on IUNGO?
How do I report abuse or harmful behaviour?
Can my account be suspended?
Can my account be permanently banned?
Can I appeal a suspension or restriction?
Can IUNGO reject repeated or abusive appeals?
What happens if someone uses IUNGO for ransom, blackmail, or extortion?
Can fake followers help me grow on IUNGO?
Can I post videos or content that are not mine?
What type of content is encouraged on IUNGO?
Can IUNGO remove my content?
Does IUNGO monitor suspicious activity?
Does following a Host guarantee visibility or priority access?
How are Hosts recommended on the platform?
Does IUNGO verify all users?
What happens if I fail identity verification?
Can I transfer I-Units to another user?
Can I withdraw I-Units as cash?
Can I deactivate my account?
Can I reactivate my account later?
What happens to inactive accounts?
Can people outside Nigeria use IUNGO?
Can I use IUNGO outside Nigeria?
Does IUNGO guarantee earnings?
What happens if a technical issue interrupts a Connect?
Does IUNGO guarantee uninterrupted service?
Can internet or mobile data charges apply?
Can IUNGO change prices, fees, or operational rules?
Can IUNGO investigate suspicious activity?
Can IUNGO share information with authorities?
Can I use IUNGO for illegal activity?
Can IUNGO change or remove platform features?
Why is IUNGO different from traditional social media?
How do I contact IUNGO support?